How to use WASK Smart Analytics?
WASK's Smart Analytics feature is the most useful tool for monitoring your users! The Smart Analytics feature will make it so much easier for you to check your users or customers on your website. You can use this tool to see what your users are clicking on and how they are engaging with your website.
Let's go through how to use the Analytic functionality to its full potential:
Step 1: Adding Code to Your Website
To properly monitor the users of your website, you must first correctly upload the WASK JS code provided by WASK to your website. Once you add this code to your website and get an event, you will be able to check these events on this analytic section.
Uptime Status:
If you can connect your website successfully, this button will be active. If your website is down, there will be a warning for you sent by an E-Mail.
Step 2: Online Visitor and Activity Timeline
In this section, you can see your online visitors and their activity timeline. You can observe whether your visitors visit your website organically or in a paid way.
Also, on the right side, you can analyze the live activity timeline, meaning what the users on your website are engaging with. You may examine your users' events and which parts of your website they are visiting or viewing, as well as the date of the event and the country of your users.
Also, you can check the ‘’Event Type’’, ‘’Event Text’’ and ‘’Date’’ just by clicking on the little ‘’i’’ icon next to the IP address of your users on the Activity Timeline.
Moreover, you can filter the activity timeline too. By clicking on the filter button, you can check specific timelines based on the metrics that you choose. You can filter it by making selections based on the event type, country, and source so easily.
Step 3: Behaviour Analysis of Your Website Visitors
This section will help you learn more about your users. You can observe which pages your website users visit most frequently and the events they perform. You can select a specific page from your website and track your visitors’ page views and event lists with ease.
Step 4: Behaviour Retention Cohort
With the Cohort section, you will be able to select the Data Type such as Page View, Event, or Time Spend, and check the common behavior, and retention rates of your users on your website based on the day, week, or month.
After choosing Page View, you can select the page link and then select which way you want to analyze the Page View whether by day, week, or month, and lastly select a start date. After you have chosen all of them, you can analyze the percentage of the page view of your website.
Once you select the Event on the Data Type section, you will be able to choose the Sub Data Type too and on this list, you can choose Button Click, E-mail Click, Link Click, Phone Click, etc. And start to analyze the data of your website.
Also, you can check the time that your users spend on your website too. By selecting Time Spend on the Data Type section, the Sub Data Type, and date metrics, you can easily see the results.
Step 5: Event Pie
If you scroll down a little bit, you will see the different pies, which show you the event distribution. These pies will be shown to you based on the rates by your visitor’s country, operating system, and the source of where they come from, whether they come organically or in a paid way.
Step 6: Heat Map
Finally, you will be able to determine which areas of your website your visitors are most interested in. You may also decide whether you want to check them on a desktop or mobile phone.
Step 7: Event Signals
With the signal feature, select your most valuable events by defining their date range and rate of increase/decrease. By selecting your event name, range, signal metric, and signal metric type, you can acquire signals showing that, for example, your event reduced %10.
If you want to learn how you can set up WASK JS code, check out How to Add WASK JS Code to Your Website.
If you need more assistance, you can contact us anytime.